Privacy Policy

We are committed to keeping any details released to us private. These details are used to help us find the most suitable person for the job and for safety reasons so that we have all the information we need to look after your children. You have the right to see any information we hold about you, your family and your child/ren at anytime. You have the right to update that information as needed. You also have the right to request that we delete the information. However you must note that certain information such as invoices can not be deleted.

We only take details from you that we need and will not sell them on to any third parties. The only people that will see these details is Sun and Snow Childcare and the nanny that you book. The only exception to this rule would be if there were any safeguarding concerns. In this case information may be shared with the Local Safeguarding Childrens Board, The NSPCC, Social Services healthcare professionals or the Police. Similarly if your child is injured while in my care then any relevant information will be shared with emergency services and healthcare professionals.

Any photos we have are held separately from any personal data and are only held with prior consent from you as parents when you fill out the booking form. Your information is stored on password protected devices/ computers. Your email address is stored in the address book of our email provider. If you decide to withdraw your consent to storing such information then all that is needed is for you to notify us of this request. The exception to this rule is financial records which must be kept for 6 years and accident record forms which will be kept until the child reaches the age of 21 years and 3 months.

Our website is hosted on Wix.com platform. Wix provides us with the online platform for you to see the services that we offer and to contact us through our contact us page. The data that they store is stored on secure servers behind a firewall.